krlkya Privacy Policy

krlkya collects various types of information from you for different purposes. The types of information and the methods of collection are described in detail below:

1.1 Personal Identity Information

Information you voluntarily provide when registering an account or using our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID (NID) or passport number (when identity verification is required)
• Residential address
• Username and password

1.2 Financial Information

Information required to process deposits and withdrawals:

• bKash, Nagad, Rocket or Upay account number
• Transaction history and amounts
• Bank account details (where applicable)

1.3 Device and Technical Information

Information collected automatically when you visit our platform:

• IP address and browser type
• Device model, operating system, and screen resolution
• Date, time, and duration of site visits
• Pages visited and click data
• Cookies and session data

1.4 Gaming Activity Information

• Betting history, amounts, and results
• Preferred games and betting types
• Session duration and gaming behaviour
• History of bonuses and promotional offers received

krlkya does not sell your personal information to third parties. However, in certain circumstances we may share your information with the following parties:

3.1 Service Provider Partners

Selected third-party service providers for our technology, payment processing, and game supply may access certain parts of your information. These organisations may only use your information under our instructions and for purposes consistent with this privacy policy.

3.2 Legal Obligations

We may be required to disclose information to authorities in order to comply with lawful authority orders, court directions, or applicable law. Such disclosures are outside our control.

3.3 Fraud Prevention

Certain information may be exchanged with industry-standard security partners for the purpose of detecting and preventing fraud, money laundering, or other illegal activities in the online gambling industry.

3.4 Business Transfers

If krlkya participates in a business merger, acquisition, or asset transfer, user information may form part of that transfer. We will notify you in advance in the event of such an occurrence.

krlkya uses industry-standard security technology to protect your personal and financial information. Our security framework is structured at the following levels:

5.1 Encryption

All communication between your browser and our servers is protected by SSL/TLS encryption. Advanced encryption technology is used when storing and transmitting financial information.

5.2 Access Controls

Only authorised staff may access your information when there is a legitimate reason to do so. All access is logged and reviewed regularly.

5.3 Limitations of Data Security

Complete security cannot be guaranteed when transmitting information over the internet. However, krlkya continues to make every effort to protect your information. In the event of any security breach, we will notify you in a timely manner in accordance with applicable law.

krlkya respects your data privacy rights. You have the following rights:

7.1 Right to Access Information

You may request at any time to find out what information we hold about you. We will respond to such requests within a reasonable time.

7.2 Right to Correct Information

If any of the information we hold about you is incorrect, you may request that it be corrected. Information can be updated through your account settings or by contacting our support team.

7.3 Right to Opt Out of Marketing Communications

You may stop promotional emails or notifications at any time. This preference can be changed via the unsubscribe link at the bottom of emails or through your account settings.

7.4 Right to Close Your Account

You may request to close your account at any time. Even after the account is closed, some information may be retained for a specified period for legal reasons.

7.5 Responsible Gaming Tools

We provide various self-regulation tools to help you manage your gaming behaviour, such as setting deposit limits, taking a temporary break, or self-exclusion. For more details, please read our Responsible Gaming Guide.

krlkya may revise this privacy policy from time to time. For any significant changes to the policy, we will take the following steps:

• A notification will be sent to your registered email at least 30 days before the change takes effect.
• The updated policy will be published on this page of the website.
• The «Last Updated» date at the top of the page will be changed.

Continued use of krlkya after a change takes effect will be considered as your acceptance of the updated policy. If you do not agree with the changes, you will have the opportunity to close your account before they come into effect.